If you contact Customer Service, you must pass a verification process before our representatives can assist you with making any of these changes on the account. How do I change my Netflix plan Open the Spark App Select MySpark from the Menu and sign in, if required Select Subscriptions under the Products section. You may also contact Customer Service for help changing the following information: You can also update your password, adjust your notification settings, and hide titles in your viewing activity. You can edit the following personal information on your Netflix account through the Account page: Profiles - details of any profiles that have been created within your Netflix member account, including playback preferences (available by profile under Profile & Parental Controls).Ĭontent Interaction History - a history of your Viewing activity and information regarding your interactions with content titles on Netflix, such as movies and TV shows you have rated (available by profileĪccess & device information - shows you details about signed-in devices that have been active on the account in the last 90 days. Payment and Billing Information - payment details you have provided to Netflix and information about the charges we have made or attempted to make to your payment method for your subscription (available under Membership & Billing). What is my data usage with Netflix Go to your Account page Select a Profile from Profile & Parental Controls Go to Playback settings and select Change. Alternatively, you can use the Netflix app on your iPhone or Android device, and select your profile. Privacy and Data Settings, except for Kids profiles, for which we do not engage in behavioral advertising). Step 1: Open the Netflix website on your computer. Matched Identifier Communications - your indicated preferences with respect to Netflix promotional communications on third party services (available by profile under Privacy and Data Settings).īehavioral Advertising - if you subscribe to an ad-supported plan, your indicated preferences with respect to whether you would like ads selected based on behavioral advertising information (available by profile under Privacy and Data Settings - your indicated preferences with respect to: Notification Settings - your indicated preferences with respect to Netflix communications you wish to receive (available by profile under Profile & Parental Controls). ![]() ![]() If you cannot find the data you’re looking for in this manner, please contact Account page gives you access to information such as:Īccount Information - account owner information you have provided to Netflix, such as email and phone number (available under Membership & Billing), as well as plan selection information (available Information our members are looking for can be found on this page. Much of the data that we store about our members is easily accessible by logging into your account in a browser and clicking on the Account option. This article tells you how you can access and update information associated with your account.
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